Returns & Exchanges
We take pride in the craftsmanship of our blades and want you to be completely satisfied with your purchase. If your knife does not meet your expectations, we offer a 30-day return policy for items in original, unused condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully clean the blade and place the item in its original protective sheath and box to ensure safe transit back to our facility.
- 3.Shipping and Labeling
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our master smiths inspect the returned item for quality assurance, we will process your full refund to the original payment method within 5-7 business days.